Proactive IT is well managed IT

The primary goal of Sonoma Technology Partners is to provide you with a well managed IT environment that reduces cost overhead, minimizes downtime and enhances the productivity of your organization’s staff.

To do this, we take a proactive ownership approach to managing the IT infrastructure and process of your organization.

Key Components of a Well Managed Computer Environment

Preventative maintenance – File Servers and Workstations

• Anti-Virus, Anti-Spy-ware and anti-Spam Maintenance
• System updates and patches applied
• System optimization – fully leverage your technology investment
• System documentation for reference and continuity

Staff Availability

• Expertise available for a wide range of computer needs
• Experienced staff trained and cross trained for full calendar coverage
• Career path to retain staff as they develop additional skills
• Minimal staff turnover

System Monitoring and Measuring

• Baseline critical functions—snapshot of how things are
• Metrics can demonstrate speed improvement  or prove degradation
• Monitoring provides tools used for proactive attention

Long term planning

• Install new software and software upgrades in an efficient manner
• Minimize financial surprises with proper planning
• Replace outdated systems before they begin to drain resources

Compliance

• Government regulations
• Acceptable use documentation
• Licensing

 

STP takes into consideration all of these issues — and more.