Why Is STP Right For You?
Deepen Your Benches
Information Technology (IT) is a critical part of the business process that can require technical competence beyond the scope of current management. With an internal-only IT department, your organization is limited to both the number and the knowledge that you internal staff has at any given time. If you need skills in a new area, you either have to provide training or hire additional staff. Both of these options take time and both are burdened in additional costs.
With STP as your partner, you have any number of specialists available with limited if any added cost over your originally planned outlay. Think of STP as your IT Swiss-Army Knife.
Broaden Your Experience Horizon
As your technology partner, STP brings experience and best practices to the table.
Augmenting your internal IT staff with STP’s specialists and experts provides support and training to your in-house team. While your internal IT staff can be active members of technical groups and try to keep up with the latest technologies, there’s a good chance that while they are pondering how those advances might fit into your organization, STP techs are already out there using it in the field.
Get More For Less
With STP as your partner you’ll have deeper benches, broader experience and your overall costs will be less than in-housing an equivalent level of IT staff.
How is that possible? Because STP sends in the right people for the job and for only as long as it takes to accomplish the task. Instead of having to hire a specialist at their full time salary (because people with high level skills generally don’t come in part time increments) STP can fulfill the fractional time with career professionals. STP has career professionals from many areas on staff and many others who are available for project based work and supplemental support roles.
Tap into Innovative Solutions
STP continually seeks innovative solutions to improve service, reduce overhead and increase value. A recent example of this was the introduction of an enterprise-grade Request Tracking System. Our new web-based customer portal ensures accountability on IT all requests. End users simply send an email, and a new track-able ticket is created for them. Management can log- in to view the latest updates to critical path issues.
Gain Educational IT Specialists
STP is proud to be frequently recommended by Sonoma Country Office of Education (SCOE) as an economical choice for outsourced IT support in Sonoma County.